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► Install another citation tool, depending on your device and/or your preferred text processor
for iOS Mac users:RefWorks Citation Manager
Be sure working with Microsoft 2016 (Announcement of ExLibris/Proquest: An RCM update is coming in January, supporting Word 2016 and above (including Word 2019 and Word Online; for Windows and Mac).
Go in Microsoft to the [Store];
Search via [Add-ins > for the app 'RefWorks Citation Manager';
for Google docs users: Add-on Proquest/RefWorks Manage Citations
Start a Google docs document;
Click [Add-ons] in the menu bar;
Locate and install the Add-on 'ProQuest/RefWorks.'
Pay attention: During the installation, several warnings are given and the installation only continues if you give permission. This app is completely reliable so you can allow the installation without any risk.